RETURN / EXCHANGE POLICY
At Crunchchewws, we want you to have a delightful snacking experience. However, due to the nature of our products, we have specific policies in place regarding returns and exchanges:
RETURNS
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If you receive damaged or defective products, please contact us within 7 days of receiving your order.
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We accept returns only for items that are damaged or defective upon delivery.
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We may request photographic evidence of the issue to process your return.
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Once approved, you can choose to receive a replacement or a refund for the damaged or defective items.
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To be eligible for a return, the product must be in its original packaging and unused.
EXCHANGES
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We do not accept exchanges for different flavors once the order is placed unless the packaging is unsealed, or the product is damaged.
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If you wish to exchange your purchase for a different flavor or product, please contact us within 7 days of receiving your order.
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The product you wish to exchange must be in its original, unopened packaging.
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You may be responsible for any additional shipping charges for the exchange.
REFUNDS
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Refunds for eligible returns will be issued to the original payment method used during the purchase.